PERSONAL DATA COLLECTION, PROCESSING & DISCLOSURES
- When does IHC Collect Personal Information About You
This information is collected when you request our services through channels via our website or email.
- What Types of Personal Information does IHC Collect and Retain
- When you request our services, we collect information to help identify and contact you, including, but not limited to, your name, email address, physical address, telephone number (landline and/or mobile) and ID number.
- When you request our services, we collect information to help identify and contact you, including, but not limited to, your name, email address, physical address, telephone number (landline and/or mobile) and ID number. If we create a customer account, we will collect basic personal information, contact data, date of birth and national identity information to provide you with our services.
- When you visit our site, we collect information about the device you use to access our online services. This includes device ID and browser details while using our online
- We collect your IP address and information related to that IP address, such as geographical information and domain information.
We collect different types of personal information about you from various sources. Described below the categories of personal information we may have collected through different sources.
Personal Information We Collect and From Whom We Collect It
- What We Collect
- Name (first, last name)
- Demographic Information (age, gender, and nationality)
- National address.
- email address, telephone number(s).
- National ID, Iqama Number
- CR number
- Date of birth.
- Information collected via cookies.
- Professional Employment details (Employer Name, Employer Information)
- Audio and electronic recording, for example, when you call in with a question to customer service.
- Legal information.
- Financial information.
- From Whom We Collect It:
- Information you provide.
Purpose for Collecting & Processing Personal Information
We collect your personal information for different purposes as mentioned below:
- To verify your identity and create an account.
- To prevent fraud and unauthorized disclosures of your personal information.
- To record and demonstrate how we have conducted the dispute and complaint resolution process and arrived at a resolution.
- To comply with business, legal, and regulatory requirements incumbent upon IHC .
- For product development and research, and for any purpose subject to the limitations set forth in this Notice and applicable laws incumbent upon IHC .
- For fulfillment of your requests, transactional and other communications about our websites.
How Long Does IHC Keep Personal Information?
We will keep your information for as long as we need it for the business, legal, and regulatory purposes it is being processed for.
We will actively review the information we hold and delete it securely when there is no longer a legal, business, or regulatory need for it to be retained.
With whom does IHC share Your Personal Information?
IHC shares your personal information with different member organizations to whom you consent to disclose your personal data. Prior to sharing personal data with these member organizations, we review the services performed by such member organizations and require that the member organizations keep personal data confidential and secure and not use it for any purpose except performing the services.
Disclosure for Legal reasons:
We may share personal data with third parties to comply with valid legal requirements such as Saudi law, regulations, search warrants, subpoenas, court orders, or other legal processes.
Will We Inform You of Changes to This Privacy Notice?
If we change this Privacy Notice, we will let you know about the changes by publishing the updated version on all applicable communication channels. IHC is committed to protecting and respecting your privacy.
